Shipping policy

Thank you for visiting and shopping at Kiviu.in. Below are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time:
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time: 3–7 business days.

Note: Delivery delays can occasionally occur due to unforeseen circumstances such as weather, courier delays, or regional lockdowns.

Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email or SMS once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Damages:
Kiviu.in is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
Currently, we do not ship outside India.

Need Help?
If you have any questions about your order, feel free to contact us at kiviu.in@gmail.com or call 9840532380


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